Welcome to Dogcraft! These terms and conditions outline the rules and regulations for the use of our Shopify website, where we sell dog food products. By accessing or making a purchase from Dogcraft, you agree to comply with and be bound by the following terms and conditions.
1. General Information
- Website Ownership: This website is owned and operated by Dogcraft, a brand under Bone Appetit Pet Solutions Pvt. Ltd.
- Manufacturing Address: Accelerated Freeze Drying Co. Ltd., EP/IV/513, Ezhupunna PO, Alappuzha-Dist., Pin-688 537, Kerala, India.
- Marketing Address: Bone Appetit Pet Solutions Pvt. Ltd., 61/2959, R.K.Building, V. R. M. Road, Ravipuram, Kochi - 682016, Kerala, India.
- Contact Information: For any inquiries, please contact us at sales@bone-appetit.in or call us at +91 90480 18808.
- FSSAI License: Our products are manufactured under FSSAI License No. 13322002000352.
2. Product Information
- Dog Food Products: Dogcraft offers a variety of dog food products made with high-quality, organic, and natural ingredients to ensure the best nutrition for your pets.
- Product Descriptions: We strive to provide accurate descriptions and images of our products. However, we do not guarantee that product descriptions, images, or other content on our site are 100% accurate, complete, or error-free.
3. Purchases and Payment
- Payment Method: All purchases made on our website are processed through Razorpay, a secure online payment gateway. You can pay using various methods offered by Razorpay, including credit/debit cards, net banking, and UPI.
- Order Confirmation: Once your order is placed and payment is successfully processed, you will receive an order confirmation via email. If you do not receive an email confirmation within 24 hours, please contact us.
4. Limitation of Liability
- Dogcraft and its affiliates shall not be liable for any damages arising out of or related to the use of our website or products. This includes, without limitation, direct, indirect, incidental, punitive, and consequential damages.
5. Governing Law
- These terms and conditions are governed by and construed in accordance with the laws of India. Any disputes arising out of these terms shall be subject to the exclusive jurisdiction of the courts of Kerala, India.
6. Changes to Terms and Conditions
- We reserve the right to update or modify these terms and conditions at any time without prior notice. Any changes will be posted on this page, and it is your responsibility to review these terms periodically.
7. Contact Us
- If you have any questions or concerns about these terms and conditions, please contact us at sales@bone-appetit.in or +91 90480 18808.
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By using our website and placing an order, you acknowledge that you have read, understood, and agreed to these terms and conditions.